Politique de vie privée

 

1. INTRODUCTION 

This privacy notice provides you with details of how we collect and process your personal  data in connection with your use of our website https://luciemontpetit.com/ and all of our  web-based applications, tools and platforms which you have subscribed to through our  website or which we otherwise make available to you, and which are developed, operated  and maintained by us, accessible via https://luciemontpetit.com/ which we provide to you. 

By providing us with your data, you warrant that you are over 13 years of age. 

Lucie Montpetit controls the data, and we are responsible for your personal data (referred to  as “we”, “us” or “our” in this privacy notice). If you have any questions about this privacy  notice, please contact coaching@luciemotnpetit.com 

Contact details 

Our full contact details are as follows: 

Nom complet de l’entité légale: Lucie Montpetit 

Adresse courriel : coaching@luciemontpetit.com 

Adresse : 505, ch. Léo-Bouvrette, Mont-Tremblant, Québec J8E 2J2 

2. WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSES AND ON WHAT  BASIS DO WE PROCESS IT? 

Personal data is any information that can identify an individual. It does not include  anonymized data. 

We may process the following categories of personal data about you: 

Communication data which includes any communication you send to us, whether via our  website contact form, email, text, social media messaging or any other communication you  send to us. We process this data for the purposes of communicating with you, keeping  records and establishing, pursuing or defending legal claims. Our legitimate reason for this  processing is our legitimate interests which, in this case, are to respond to communications  sent to us, to keep records and to establish, pursue or defend legal claims. 

Customer data includes data relating to any purchase of goods and/or services, such as your  name, title, billing address, delivery address, e-mail address, telephone number, contact  details, purchase details and card details. We process this data to provide the goods and/or  services you have purchased and to keep records of these transactions. Our lawful ground  for this processing is the performance of a contract between you and us and/or taking steps  at your request to enter into such a contract. 

Payment data – We do not store credit card details, and we do not share financial details with  third parties.

1 

User data – This is data relating to how you use our website and any other online services, as  well as data you submit for publication on our website or through other online services. We  process this data in order to operate our website and ensure that relevant content is provided  to you, to guarantee the security of our website, to maintain backups of our website and/or  databases and to enable the publication and administration of our website, other online  services and our business. The legal reason for this processing is our legitimate interest  which, in this case, is to enable us to properly manage our website and our business. 

Technical data which includes data about your use of our website and online services, such  as your IP address, login details, browser details, how long you spend visiting pages on our  website, page views and navigation paths, details about the number of times you use our  website, time zone settings and other technologies about the devices you use to access our  website. The source of this data is our analytics tracking system. We process this data to  analyze your use of our website and other online services, to administer and protect our  business and website, to provide you with relevant website content and advertising, and to  understand the effectiveness of our advertising. Our legal ground for this processing is our  legitimate interest which, in this case, is to enable us to properly manage our website and  business and to develop our business and decide on our marketing strategy. 

Marketing data which includes data about your preferences for receiving marketing from us  and our third parties, as well as your communication preferences. We process this data to  enable you to participate in our promotions such as competitions, prize draws and free gifts,  to provide you with relevant website content and advertising and to measure or understand  the effectiveness of this advertising. The lawful reason for this processing is our legitimate  interest which, in this case, is to study how customers use our products/services, to develop  them, to grow our business and to decide on our marketing strategies. 

We may use Customer Data, User Data, Technical Data and Marketing Data to provide you  with relevant website content and advertising (including Facebook or other display  advertising) and to measure or understand the effectiveness of the advertising we provide to  you. Our legal reason for this processing is our legitimate interest in developing our business.  We may also use this data to send you other marketing communications. The legal basis for  this processing is consent or legitimate interests (i.e. developing our business). 

Sensitive data 

We do not collect sensitive data about you. Sensitive data is data that includes details of  your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political  opinions, trade union membership, health information and genetic and biometric data. We  do not collect information on criminal convictions or offences. 

We need your explicit consent to process sensitive data. Therefore, when you submit your  details, we will send you a further communication asking you to confirm your consent to  this processing. If we need information about your ability to exercise or receive care, this  information will remain confidential under Quebec privacy laws and will never be shared  with third parties. It will remain in your personal file and only the person responsible for your 

2 

care, training or coaching will have access to the information to ensure your safety and well being. We do not collect information on criminal convictions or offences. 

Where we are required to collect personal data by law or under the terms of the contract  between us and you do not provide us with such data when requested, we may not be able  to perform the contract (for example, deliver goods or services to you). If you do not provide  us with the requested data, we may have to cancel a product or service you have ordered,  but if we do, we will inform you at the time. 

We will only use your personal data for the purpose for which it was collected or for a  reasonably compatible purpose if necessary. For more information on this subject, please  email us at zen@luciemontpetit.com. If we need to use your data for a new, unrelated  purpose, we will inform you and explain the legal grounds for the processing. 

We may process your personal data without your knowledge or consent where required or  permitted by law. 

We do not engage in automated decision-making or any type of automated profiling. 3. HOW WE COLLECT YOUR PERSONAL DATA 

We may collect data about you by asking you to provide it to us directly (for example, by  filling in forms on our site or by sending us e-mails). We may automatically collect certain  data about you when you use our website by using cookies and similar technologies. Please  see our Cookie Policy for further details of our Cookie Policy. 

We may receive data from third parties, such as analytics providers, like Google, based  outside Canada, advertising networks, like Facebook, based outside Canada, and search  information providers, like Google, based outside Canada. 

We may also receive data from public sources, such as Companies House and the electoral  register, based in the EU. 

4. COMMERCIAL COMMUNICATIONS 

The legitimate reason why we process your personal data in order to send you commercial  communications is either your consent or our legitimate interests (i.e. the development of  our business). 

We will never sell your personal data or transfer it to any third party. 

You can ask us or third parties to stop sending you marketing messages at any time by (i)  logging on to the website and checking or unchecking the relevant boxes to adjust your  marketing preferences (ii) following the opt-out links on any marketing message sent to you  or (iii) emailing us at coaching@luciemontpetit.com .  

If you choose not to receive marketing communications, this opt-out option does not apply  to personal data provided in the context of other transactions, such as purchases, warranty  registrations, etc., for which you are responsible.

3 

5. DISCLOSURE OF YOUR PERSONAL DATA 

We may share your personal data with the parties listed below: 

Other companies in our group that provide services to us;  

Service providers who provide IT and systems administration services; Government agencies that require us to report on processing activities. 6. DATA SECURITY 

We have implemented security measures to prevent your personal data from being  accidentally lost, used, modified, disclosed or accessed without authorization. We also  only allow access to your personal data to employees and partners who have a business  need to know this data. They will only process your personal data on our instructions and  must ensure its confidentiality. 

We have procedures in place to deal with any suspected breach of personal data and will  notify you and any applicable regulatory body of a breach if we are legally required to do so. 

7. DATA RETENTION 

We will only retain your personal data for as long as is necessary to fulfil the purposes for  which we collected it, including to satisfy any legal, accounting or reporting requirements. 

In deciding the correct length of time to retain data, we consider its quantity, nature and  sensitivity, the risk yhju8of harm in the event of unauthorized use or disclosure, the  purposes of the processing, whether these can be achieved by other means and legal  requirements. 

In certain circumstances, we may anonymize your personal data for research or statistical  purposes, in which case we may use this information indefinitely without notifying you. 

8. YOUR LEGAL RIGHTS 

Under data protection laws, you have rights in relation to your personal data which include  the right to request access, correction, erasure, restriction, transfer, object to processing,  data portability and (where the legitimate reason for processing is consent) to withdraw  consent. 

You can find out more about these rights at the following address: https://laws lois.justice.gc.ca/fra/lois/P-8.6/TexteComplet.html 

If you wish to exercise any of the rights set out above, please email us at  coaching@luciemontpetit.com 

You will not be charged a fee to access your personal data (or to exercise any of your other  rights). However, we may charge a reasonable fee if your request is manifestly unfounded,  repetitive or excessive, or refuse to comply with your request in such circumstances.

4 

We may need to ask you for specific information to help us confirm your identity and secure  your right to access your personal data (or to exercise one of your other rights). This is a  security measure designed to ensure that personal data is not disclosed to anyone who  does not have the right to receive it. We may also contact you to request further information  in relation to your request in order to expedite our response. 

We aim to respond to all legitimate requests within one month. We may need more than one  month if your request is particularly complex or if you have made several requests. In this  case, we will inform you. 

If you are dissatisfied with any aspect of the way we collect and use your data, we would be  grateful if you would contact us first if you have a complaint so that we can try to resolve it  for you. Please contact coaching@luciemontpetit.com 

9. LINKS TO THIRD PARTIES 

This website may include links to third-party websites, plug-ins and applications. Clicking  on these links or activating these connections may allow third parties to collect or share  data about you. We do not control these third-party websites and are not responsible for  their privacy statements. When you leave our website, we encourage you to read the privacy  statement of every website you visit. 

10. COOKIES 

You can set your browser to refuse all or certain cookies, or to alert you when websites  create or access cookies. If you disable or refuse cookies, please note that some parts of  this website may become inaccessible or not function properly. For more information on the  cookies we use, please consult our cookie policy.